Unfortunately, your Premium Plugin Support had expired.
In order to provide you assistance you must extend your plugin support.
$25 is the old price, it is displayed on the website's notice only and it needs updating, we will update this as soon as possible. Correct price for the One Year Support is $70.
Please understand that our team had to dedicate their time in order to help you and we can not provide this service for free.
We are looking forward to help you as soon as this is settled.